I strongly advise against purchasing this item.
I ordered two sets, and both arrived damaged. On top of that, the products looked used, not new when I opened them, they were covered in dust, which was very disappointing and unacceptable.
I immediately reported the issue to both Wayfair and the supplier. They initially agreed to send replacements, but the process turned into a frustrating experience.
After waiting 2–3 weeks, the replacement order was marked as delivered but to the wrong address. When I contacted Wayfair, I was told the items had arrived at their facility and would be delivered to me within 2–5 days through a local partner. However, nothing arrived even after 7–10 additional days.
When I followed up again, I received no real resolution just apologies. I requested a refund, but that has also not been processed.
This situation caused significant inconvenience, especially since I had a planned event. I ended up having to purchase another set locally at additional cost.
Overall experience:
Damaged items on arrival
Products appeared used and dusty
Long delays with replacements
Poor tracking and delivery handling
No timely resolution or refund
Final verdict:
Very disappointing experience. I would not recommend this product or relying on their support if something goes wrong.
