Battery is bad and replacement expensive. Worked for less than 1.5 years.

Owned this NEC380 for 5 years now and it functions well. Perfect for those who have hardwood floors and don’t like to vacuumed more than 20 minutes at a time.

I bought this to use at my mother's home. She was 90+ and needed something lightweight. It was great for a few years. However, on the ads for this machine, it shows that you can tilt it up to reach things above your head. I found that the suction and part that stores dirt then clogged up. It didn't work to hold it upside down to reach high places like ceilings, corners, etc. Now 5 years later the battery does not hold a charge. I took it apart to look at battery. Didn't see a quick fix. The only replacement was half of cost of a new machine. I don't think I can afford that option. I was happy with machine for a few years but now totally disappointed in product.

If I could give it a "0" I would. It hasn't held a charge since I bought it. It's useless.

Battery will last about 60 sec then quit. Turn back on and get about 30 sec. Third time about 20 sec. Once down to 10-15 sec you can reset about 10 times. But aggravating to clean this way!