Der Vierbeiner Open-top Automatic Cat Litter Box, Self Cleaning Cat Litter Box For Multiple Cats, App Control Smart Cat Litter Box With Mat

Features

• [Integrated Safety Protection & Anti-Pinch Design] DER VIERBEINER Automatic Cat Litter Box is equipped with multiple high-precision sensors for 360° all-around monitoring and can immediately pause operation to ensure your cat’s safety. It features self-check functions and a physical immobilizer for added protection. ⚠ Please avoid placing a mat under the litter box to prevent weighing errors.
• 【APP Control & Health Monitoring】The self-cleaning cat litter box is connected with 2.4GHz Wi-Fi. You can keep your cat litter box clean at anytime and from anywhere with app. With data pushed periodically, you are able to monitor your cat's weight and activity in real time. ⚠ Please note that cats with similar weights may cause measurement errors.
• Easy to Maintain: Made from durable, eco-friendly materials used for outdoor products, resistant to drops, easy to clean, and scratch-resistant. It features simple accessories with no high-consumption parts. Quick maintenance can be done once or twice a week by wiping with a tissue, while deep cleaning requires disassembly, rinsing, and reassembly only once a month. Note: 1. It is recommended to use odour-resistant, non-stick bentonite cat litter. 2. If there is a small amount of sticking, monitor the cat’s situation, as the litter will automatically fall off.
• The latest firmware version is 2.5.8. To ensure the best experience, please confirm that your device is running the latest version by following these steps: 1. Open the DVPETS App and select your device. 2. Navigate to the Device Details page and tap the Settings icon in the top right corner. 3. Check if the firmware version is 2.5.8. Key Updates in Version 2.5.8: 1. Side Latch Safety: ○ Before opening the side latches, unplug the power cord from the back of the device to ensure safe operation. ○ To resume use: Reattach the latches securely and reconnect the power supply. 2. Full Waste Bin Detection: ○ When the waste bin is full, the device will pause, and the pause indicator light will turn green. The refill indicator will blink, and a buzzer will sound every three minutes. ○ To resume use: Empty the waste bin, reinstall it, and the device will return to normal operation. We appreciate your attention to this update and hope it enhances your experience with the DVPETS Smart Litter Box.
• To help ensure the machine operates at its best, we’d like to share a couple of gentle reminders: 1. It’s best to avoid placing any cat litter mats or carpets underneath the machine, as this might affect the functionality of the bottom sensors. 2. Please try to keep the two infrared sensors at the back of the machine clear and unobstructed, as covering them could cause the machine to experience some issues. Following these tips can help keep your machine running smoothly and prevent any potential problems.
• Q: What if the APP weight of the litter box appears to be inaccurate? A: Inaccurate weight sensing may be caused by the method of use and the program of the device itself, or adding too much cat litter, or not upgrading the device through the APP for a long time. In this case, it can be recovered by upgrading the device through APP and using the production test mode. 1: APP upgrade device, make sure the device and app are updated to the latest version 2: To use production test mode, refer to the attached text version of the production test mode instructions, or directly open the video: https://www.youtube.com/watch?v=w7rG14vNAjw
• For more help with network connectivity, app registration, and app usage, click: https://www.dvpets.com/pages/self-cleaning-cat-litter-box-max-installation-video If you encounter any issues or need assistance, please feel free to contact us. We will address your concerns within 24 hours.