My cat LOVED this bed. I got it for her about 6 weeks ago and she has spent SO much time in it. I bought this bed because the description said that it was machine washable. I washed it today in a cool, 30 minute wash cycle, in a front load machine. I dried it on low with a couple of other items in the dryer. The fabric came out great. The padding--both on top of and underneath the compartment where the heating pad goes--is destroyed. It appears to be some sort of sheet batting that was not secured in any way, so it just folded over on itself and bunched up in the wash. There is no way to access it without slicing the bed open, so I tried to unfold and straighten it out by manipulating it through the fabric cover. The piece on the bottom, under the heating pad, straightened out somewhat, but the piece that the cat sits on, between her and the heating pad, is a mess. It's either 2-3 times thicker than it was, or there is no padding at all. This "washable" bed is RUINED after one washing. I have other K&H products (Lectro-soft) that have been fantastic, so this is a HUGE disappointment. If you are not going to make the padding washable, then make it removable. Aside from the complete waste of money, I feel so bad for my cat, she just loved this bed and she is going to miss it.