You printed the wrong name.

This mat looks great, and is exactly as pictured. The material feels strong and rough, perfect for actually removing dirt before entering a home. I only wish one could go down a bit on the font size in order to fit more characters on the personalization. This would be tough for those with a longer last name.

Quick shipping for a personalized item, however, the colors are much less vivid than the pictures display. A little disappointed with the product, but will still use. Quality of the mat itself is acceptable.

it's excellent