CSN-02 Gris anthracite / or - 5 po - 3 po x 7 po - 9 po

I returned these. The description was not as stated. They were perfect for cat bed but not for living room.

I received a 18" rug sample. Very disappointed! I'm being charged for postage to return it to receive my refund.

It said it was 18’ square and when it showed up it was 18”x18” said it was a sample.

Puse la medida correcta y me mandaron una mini...donde puedo hacer la devolución?

I ordered a rug that stated it was 18' x 18'. It was great price, so I called customer service to confirm the rug size and the price. They assured me that I would be receiving the 18' x 18' rug. I just got my order and it was an 18" swatch. I called to return it, and I was told that I must return the swatch to get a refund. The problem is that 1. There was no manager to take my call and I have to wait 3-5 days for a callback 2. the rep told me she put in a request for pick up, but she lied 3. The rep is making me take the swatch to a Fed Ex office myself. Wait, wasn't this an error on Wayfair? I am Fuming! Couldnt the rep waive the item return?The rep also re-ordered the wrong item.