It met my expectations, and it looks nice with my decor. However, theres a hint of mildew smell in the rug, which is a little disappointing. I will use incense to cover it up.

This seller sent the wrong color that is out of specification to what we ordered. The one we ordered and paid for was priced at $409 but they sent us the one that cost $283. We ordered the grey/ash-colored carpet but they sent something different. We called WayFair customer service to address this, but the staff was so rude to us on the phone and told us we need to pay $102 to return for something that wasn't our error but WayFair. This is bad treatment and unethical, hung the phone on us. She didn't offer to refund our money nor offer to pay the difference of $166 back to us. This is unacceptable and we need urgent redress. Update: we called another representative, she was very nice, and listened to what we were trying to pass along. This is why I changed the review. it's not that the carpet is not good but the differences in color, price, and quality were totally different. Wayfair needs to change the policy of return. it was easy to purchase but you will pass through hell to return if you don't like it.

The rug feels fantastic, very soft and comfortable. A few times I've been caught in the threads but still great. The color is a little different than I thought, I thought it was more beige/tan but it's closer to grey. That impacted my color scheme a bit but it is workable.

This rug is great!!!! It’s more gorgeous in person.

It’s difficult to see what the rug actually looks like in person but it’s easier to vacuum than I imagined.