Tapis d'entrée antidérapant Mider

Ordered this with customization on it with last name on it but, they came in completely blank.

First, I attempted to order this a few weeks before Thanksgiving but the site would not let me continue without selection a monogram even though it does not reference that in the listing. I contacted CS and they also attempted to put this in the cart without one. I was told it was a broken link and it would be submitted to the tech dept to rectify and was told to give it the weekend to be fixed. A week later when attempting to order this was still a mandatory selection (I also noted that the 1 review stated the same issue and this customer selected a monogram and it came blank) So... I went ahead and selected a single letter and placed my order for 2. A week later they came and guess what, no monogram. This was fine by me as I did not want it in the first place. But, the link is still broken and if you want a monogram, you will not get it. Now for the product review. These are very thin and even though it states they are for outdoor, there is no way these will hold up to direct heat as the rubber backing is very thin. In fact they are so thin that when I opened the boxes, the rubber on the back was already splitting in 3 places on one of the mats (see pictures) and starting to split on the second. Needless to say, these have been returned and I will look for something with a thicker backing. I do like the design and do not want any wording or monogram on them and I was hopeful these would be the fit.