Love this trash can, and even after we had an issue with the lid breaking within the first year, HMS sent us out a replacement lid and were extremely helpful and accommodating. Will certainly continue to deal with Hefty and HMS in the future. THANKS YALL!

After a few months the grey latch broke. After contacting customer service they sent a replacement latch for free! So far it’s working well!

Have two of these trash cans in my kitchen, one for regular trash and the other for recycleables. The lid springs on one broke. The customer service department sent me replacements and it works like new again. Thank you!

Easy to clean and fits well on our original trash can (we needed a replacement lid). Hefty/HMS was so kind to replace the original lid with this one—thank you!!

I had bought this barrel a few months back and LOVED it, recently the handle broke. I emailed customer service about this issue and they quickly sent me out a new handle no questions asked. I have since replaced the handle and continue to love the this product.