Étagère de rangement H 70 po x l 30 po x P 20 po Catalina

Fantastic

I first received this product and they sent me two of the same side metal bars, making it impossible to assemble. I called Wayfair and requested just the missing piece be sent to me because this came in a huge box that I wouldn't be able to carry or transport to return. The shipment came but they sent me the whole thing again and needed me to return the original - the exact situation I requested not to happen. I then opened up the second shipment and although all the right pieces came the pre-drilled screw holes did not align with the metal rack. I even tried to interchange the pieces between the two orders and nothing worked. I called Wayfair a second time and explained the situation and they now told me I could get a 3rd replacement or return both for a refund. At this point I had thrown one of the boxes away, and now I had to deal with buying a new box and lifting two heavy 6ft tall items to transport and return which I absolutely did not want to do. I kept trying to ask if something could be done since I never wanted the full product sent to me and it would be such a hassle to return but the rep didn't offer much help and just repeated the same thing over and over again. I agreed to just return both. Later, because I had gotten rid of one box and for the sake of only dealing with returning one I put everything together and left the screw out of the hole that did not align just to see if it would be okay. Obviously it's not as sturdy as it could be but it was good enough so I called Wayfair a third time and let them know I made it work and would only be returning one piece and not expecting a refund. The lady on the phone was incredibly sweet she set up a pick up and offered a partial refund. I was happy with the way at least one of the Wayfair reps handled the situation. As for the seller - this product has absolutely no quality control. Apart from the missing piece and the holes not aligning, comparing all 4 metal bars I had they were all bent just slightly differently. I would not recommend this product and would give it 0 stars if I could. If you read this and still decide to take the chance which I really hope you don't you should know the wood is not as dark as it is pictured, which for me was the only plus.

A beautiful and functional desk for small spaces. Unfortunately, the metal was twisted making it impossible line up holes and shelves. I’ve waited so long to find the right piece I don’t want to endure the process of returning it and waiting. Sigh