The white glove delivery service was horrible. They assembled it half way, broke a door off the filing cabinet and then left it in pieces. When I contacted the Wayfair costumer service team, they were barely responsive. It’s been 2 weeks and we still have this desk in pieces in our office unable to assemble it due to the “white glove delivery service” breaking it and losing hardware. Would not recommend.

I had a hard time figuring out how to rate this. First let me say the desk is extremely nice, high quality and worth the price. What is difficult is it took three separate shipments to get the entire desk. Customer service was great and made sure to get the pieces to me as quick as possible but it shouldn’t have taken three times. There is an error in their system related to this product. If you don’t mind the delays and speaking to customer service a couple of times then don’t hesitate to purchase this desk. If patience isn’t your virtue then stay away.

It is the exact same experience as some of the older reviews from 2020. there is some issue on the back end of this item where the wrong items ship. there are a total of 4 boxes. 1. base 2. hutch 3. desk top 4. right return - each is shipped separately and one of the items was completely something else (not a part of this desk at all). then getting the appropriate piece replacement has been a hassle requiring many phone calls with customer service. It's a nice desk and of good quality, but Wayfair needs to fix the way this item is coded and shipped.

This is a very heavy desk. I receive lots of compliments.

These are well built desk. Not the press board that most desk now a days are made out of. Looks great!