Amear Solid Wood Storage Platform Bed with Under Bed Drawers

I am extremely disappointed with my recent order. Receiving a broken bed is completely unacceptable. A bed is not an item that should arrive broken, regardless of the material. This goes far beyond minor scratches or cosmetic damage the bed is unusable. I have been a loyal Wayfair customer for years and have purchased many items in the past without any issues. Unfortunately, this order has been the worst experience I have had. The quality of the products does not match the price I paid.

The quality is pretty poor. The bed was received damaged and did not get adequate cooperation from Wayfair in addressing the issues. After 2 days I am still waiting to hear from the manufacturer as how they are going to resolve the issues.

The bed is great! The only thing that was frustrating was that it was advertised as the lowest price and had a 24 hour window to get the offer so I took it. I found out two days later that the Bed went on sale for a lower price and when I contacted customer service, they were unwilling to match that price or even let me return the bed and get my money back and then order the Bed at the lower price. They said there would be a deduction for restocking. The bed itself is great! What we had hoped for.

I purchased this order ,However during the assembly process one of the bed drawer wood is split which unable the drawer to function properly, its components are loose.I have contacted the manufacturer with the pictures and he advised me to open a SCT number and then they will proceed with the replacement parts.

Received the item damaged - headboard was cracked, footboard was not painted properly and one drawer had a crack in it. The instructions said to contact AFI Furnishings directly if any issues, which I have. They have directed me back to wayfair to see how to proceed.