10" Medium Gel Memory Foam Mattress

HORRIBLE and it has been weeks and it is still looking wrinkled. The worse part is I was told it would be fully inflated in 72 hours and it’s a couple days shy of 30 days. They only offered me 10 off to keep it and would not budge on that and did not contact the seller to see if they were firm on that percentage. The person handling this issue is Sybille and she is supposedly in management but her management is AWFUL! After I would not agree to 10 she wanted me to repackage the mattress so they can arrange doe pickup. I told her ABSOLUTELY NOT as that isn’t even Wayfair’s requirement. How can I deflate an inflated mattress I asked for ESCALATION multiple times and she refused and I am awaiting a pickup date and time. Now my old mattress is gone and I have to start this INCONVENIENT process again with no mattress once they pick up. I expressed that if I would have known this I would have kept my old mattress or shopped somewhere else! See the pictures attached at over a week after delivery and it still looks this way today.

This matters does not look like the picture it does not look like the mattress in the picture it sinks in I cannot get out of bed it hurts my back

Size was perfect and was so comfy!!

Shipped in a small box. Opened great. Sponged up great like it was never in a tiny box! Highly recommend for those of you on a budget like myself.

It is good to buy this quality at this price.