Metal Package Drop

Unit came in damaged, chipped paint, screws loose and the package receiver door will not shut. TOTAL DISAPPOINTMENT .DEMAND NEW ONE OR REFUND

For an extra step of security, I ordered this USPS-approved Secure Package/Parcel Delivery Box. First of all, this galvanized steel delivery box comes mostly assembled right out of the box, which is an unforeseen relief. However, it is worth noting that the locking door at the bottom of the delivery box was not attached and I needed an extra person to hold the door while I screwed it in place. I do not recommend attempting to install it by yourself. The mail slot at the top is a nice touch that I wasn't aware was there until it had arrived. Unfortunately, the internal hinges on the package drop door appeared to be bent and one side had completely unscrewed during shipment (circled in red twice on the same photo). Additionally, the locked bottom door arrived partially bent at the bottom (also see photos). However, I was able to bend this back in shape so that the bottom of the door did not stick out for unwanted rain or insects to get in. Lastly, there are plug caps on the bottom if you choose to screw the delivery box into place. Since I am not doing so, I was going to keep the plug caps in but it appears one was missing (circled in red once in photo). I did contact Wayfair about the missing part and hopefully it can be replaced, but I'm waiting to hear back. Overall, I like the sturdiness of the delivery drop box and, while, I do have some complaints, they overshadow the security the drop box offers.

The lock never worked, right out of the box, and then fell off less than a year after we started using it. Around the same time, the door at the top for the mail shoot started to fall open/would not stay closed, and the inside bottom of the box started to rust. Absolute waste of money!

Good product and attractive addition to my entryway.

The mailbox overall looks nice and is quality on the outside. It is a little flimsy on the package drop box.