I am not satisfied with my Vevor Soft Serve Machine. I recommend watching videos on YouTube that several owners of this kind of soft serve machine have recorded. The instructions that come with the machine are extremely confusing and totally worthless. I had minor issues in the beginning but now I am having major issues. Reached out to the company because it's been over 30 days (3 months) and they want me to open the machine and inspect the inside! Absolutely ridiculous! The screws are so tight to too many and what can I do? I am beyond furious for Vevor!

Great product for the price. I've been using this machine at my boba shop for 2 weeks and it's not bad. However, not really a commercial rated product since the output is less than advertised. It's approximately 3-4 servings (170g per serving which is a standard) at once then wait 3-5 minutes for chamber to freeze soft serve again for reuse. The actual output is approximately 48-60 serving per hour at the most not 200 servings. It's still a bargain for the price and the quality of the soft serve ice cream it dispenses is excellent. I will purchase a higher output machine and use this as a back up or for some other flavors.

Ordered my Vevor soft serve ice cream machine a week ago and now everyone’s been enjoying the results from vanilla to dole whip. Ordered Frostline mix including dole whip which is pineapple flavored and is awesome. I had some at the Dole factory in Hawaii and never thought I’d have it again until I seen it was an option to order it. Also ordered a case of cones and to-go cups & caps. The machines great, had a few dings in it but that’s expected going from Texas to Wisconsin. Simple to use, clean, and assemble/disassemble. Pour your mix in the hopper and hit the auto button and wait 20 minutes. Machine will beep when more mix is needed. Set the firmness setting at 7 and no hirer. Then when on standby push the pre-cool button to keep it cold. There’s also a fresh button to whip it up after sitting awhile. Last you press the wash button and run warm water thru the hopper over and over til water comes out clear, I keep a 5 gallon pale close and dump it in there. Normally takes about 3 gallons worth of water before it’s clear and cleaned. Then wipe the hopper and ice cream collection tray down or anything that’s dirty. The assembly and disassembly is super easy, and you don’t have to disassemble it after every use as long as keep machine clean. And don’t mix your vanilla or chocolate soft serve thick, you want it in a watered down stage. Mix and taste first. It took me 2 batches cause one was too thick and the other not enough. It will say to use water with your powdered mix but I use half milk and the other half water. Always taste the mix before you dump it in. The directions were kinda limited as far as start up and what not so that’s why I’m putting this in the review so anyone buying one will see this and make it easier to operate. If this ain’t helpful there’s a YouTube video one can watch. But overall it’s a great machine, better than any soft serve I’ve ever had.! My friend had 8 cones the other night and my dad about 4. Flavors based off how you mix it. Highly recommended and it will be a hit wherever you put it.

This is my first soft serve ice cream machine, and it arrived in good condition, with only some comedic dings on one side. It’s heavy (~100lbs) but came well packaged. It’s pretty easy to clean and while the instruction manual is limited in helpfulness, the machine is pretty easy to figure out and use. I’ve used it now for about a month, and tested all the features and everything is working good so far. I will update if that changes and on the long-term reliability. It makes great soft serve ice cream and is fun and easy to use. I do wish it was easier to find replacement parts (for when parts wear out or break) but it appears you can find most of what you would need on AliExpress - it should be noted that Vevor includes some extra parts as well which is nice. Overall, I am happy with this purchase and machine. I recommend it and for the price I think it’s a great buy! I will post some videos on it on YouTube over the next month or so as I noticed there are almost no videos available online when researching. My go to soft serve is Frostline since I cannot find pre-made soft serve locally and some other brands of the power mix I’ve tried have a chemical flavor to the and for better ice cream I recommend using whole milk and some half-and-half.