Couches definitely look nicer than they feel. While first arriving firm, I was OK with it as they were replacing furniture that was nearly 20 years old! We grew to really enjoy them in a short amount of time, however just after a few weeks the cushions are sagging where we’d lay down. For review purposes, I’m 170lbs and my wife is 125. The cushions should not be deforming this quickly. I am disappointed. No way these last a fraction of the time our old furniture did.

This is a fabulous piece of furniture. Excellent quality and very comfortable.

This furniture is absolutely stunning. The color is more gray than the online picture would have you believe. I read every review before purchasing and can say this is a very beautiful set that feels well made with really quality fabric. Nothing about this set feels cheap. I love it.

Excellent value for the $, love the deep cushions

Don’t sell a couch wheee if the delivery company cuts through the couch on delivery - you don’t have replacement parts. It’s not poor service, not calling the customer and settling the issue is abysmal