Still trying to get Wayfair to help fix this.

This couch is so comfy and is way to recline and close. The delivery men were amazing and very profession when they delivered it and set it up for us!

Overall, this couch meets expectations and is a good value. It's comfortable and its build quality is better than similar-looking (though lower cost) couches offered by discount furniture and big box stores. Having said this, the couch isn't perfect. It may be a little small for very tall people, and each section of the couch isn't 100% identical to the other sections, meaning that the stitching and padding varies a little from one section to the next. I suppose that most people won't notice the slight differences between the sections and this is probably common to value-priced furniture. On a positive note, the couch is made in the United States, which is important to me. I was willing to pay a little more to support my fellow countrymen and get something of better quality than the typical "disposable" furniture commonly available today.