I ordered 3 beds total and one of the beds was damaged to the point of me having to request a partial refund. A very noticeable while in the frame.

It is what you pay for. The wooden slats have to be individually drilled into the frame and there are no pre-drilled holes. You are asked to measure the spacing yourself.

Very poor inconsistent updates ( conflicting info ) from Wayfair right up to date before delivery. Once FedEx had my order things improved dramatically- with very helpful service

This is a great bed! We got it for my 10 year old daughter, but this bed would be great for any age. We love the trundle feature as it glides out with ease. The height of the back sides is perfect, as many other daybeds have lower profile sides back, which I did not like. We also did a lot of research on weight capacity, simply for the purpose of durability and longevity this one was better than most (and the trundle as well). We also like that the standard twin size mattress (that we already had) fits perfectly in the trundle (whereas with many other trundles we researched, you would need a much lower profile mattress).

Perfect for the little room! Just right! It was easy to put together. We used the lower trundle as extra storage, love love it!