At a Glance

Commercial Warranty

No

Product Warranty

Yes

Warranty Length

1 Year

Full or Limited Warranty

Limited

Warranty Details

Warranty: Brown Wood Products Company and its brand Designs of Distinction warrants to the original purchaser (the “Purchaser”), that its products (the “Products”) will be free from defects in material and workmanship for a period of one year following the date of delivery to the Purchaser. This warranty shall only apply to the products used under normal use and service for personal, family and household purposes. This warranty does not cover damages which result from neglect, accident, misuse, alteration, acts of nature, normal wear and tear, exposure to extreme temperature or humidity, or immersion in water. Our products are intended solely for indoor use. The obligation of Brown Wood Products Company under this warranty is limited, at the option of Brown Wood Products Company, to repair or replacement of the Products with products of equal or similar type and quality, if available. Brown Wood’s liability shall not exceed the replacement cost of our products and shall not include any consequential damages. Any defects in either material or workmanship must be reported to Brown Wood Products Company within 30 days of observing such defect and shall not exceed one year after the date of delivery- this will also not include any consequential damages. The classification of a component within warranty terms will coincide only with how the item was sold, meaning finishes applied after the sale will not be in conjunction with the warranty terms. Unfinished Wood Components Prompt and proper sealing/finishing is essential to maintain wood stability. Sealing the ends of product will reduce the chance of cracking due to changes in moisture. Exposing wood to extreme temperatures or humidity can diminish wood integrity and will void this warranty. Fading or color variations over time, scratches and minor variations in size shall not be considered defects. Variations in wood color, grain pattern or other natural wood and stain characteristics are not considered defects and are not covered by this warranty. Unfinished wood should only be cleaned using a dry cotton cloth or compressed air. Solid Tambour Panels Solid Tambour Panels are prone to cracking and warping. To assure panels maintain their integrity and condition, store panels in a temperate area and allow weight (such as plywood) to remain on top of the panels while they lay flat.