Really not happy with this product or process through wayfair. I ordered 7 boxes of tile, all of which were broken. The least amount of tile broken per box was 6. I contacted support and was asked to count each individual broken tile in order to get replacements without me having to return 7 boxes of broken tile and chips. A manager reached out after a few days and luckily they did send a new shipment without me having to return the broken ones which was appreciated due to the hassle it would have been. However after opening only 2 boxes of the new shipment, almost all were broken, nothing was replaced securely like I had requested, even the boxes were beat up. I contacted the manager that said I can reach out anytime for anything else, stating they are the only person that will be dealing with this until today (4 days total of them being available to contact before having to reach out via chat or call to the company) And I have yet to receive a response about the new shipment issue and requesting a refund. I even sent in photos. I am really not happy and now have to waste more of my time reaching out via chat or call to get a refund.

This tile is great! Exactly the look we were going for. So excited to see them on our bathroom wall.

Broken tiles