Nice looking fireplace. That is what I wanted, to add visual interest to the room. Does not put out much heat. Damaged in many places from shipping . I have not been able to contact a live person today. Finally go a replacement shipment to use for parts.

Arrived a day late but was well packed. Laid out in a way that the top pieces are the ones you need to assemble first. No digging for the next piece. Instructions were clear and easy to follow. The firebox was less than we hoped for. The flames were not of high quality like we've had on a different electric fireplace we had, and it seems like it consists of a bulb inside a spinning drum to get the effect, which would be OK, but the spinning drum makes more noise than you'd expect and detracts from the whole effect. Summary: The mantel is awesome. The firebox, much less than awesome. Wish I could replace just the firebox with something better. Overall, this looks great in our living room until we turn on the firebox.

Is very beautiful and very well done and easy to put together

Terribly disappointed! I know it's not a real fire but was still expecting it to resemble the pic! It isn't even close and looks extremely cheap. The cabinet was beautiful but damaged. Top and bottom looked like they had been dropped on the corner. One side was scuffed and chipped. Box was not damaged, I'm sure it was shipped this way. It was easy to put together.

Showed up chipped and cracked.