Ordered a black ceiling medallion and an unfinished, unsanded, unprimed medallion was sent. Really disappointed. Waiting on the manufacturer’s response.

delivery kept being delayed by a few more days at a time, over and over, took almost 6 weeks to receive. tried to cancel when it was so late it was no longer useful, and they wouldn't allow it because they said it was already in production (not actually a custom item, returns allowed and still didn't ship for another 4 weeks after I tried to cancel). finally receive it, and it is clearly hand-sprayed paint with two big matte-looking spots in the paint that can be seen no matter how the light hits it.

Fits our return air vent for cool air. Painted wall to match the wall.

Very nice