Chaise de bar berlinoise berlinoise

So, I have a whole set of this already and it is awesome. I bought one extra chair but the delivery was rotten - the delivery person never buzzed and I was waiting, he just hucked it over a huge gate although there were many other options available (low stone wall, ringing the buzzer, ect). The product was damaged and missing bolts that have never been located. So, love the product but the delivery and perhaps the general shipping process damaged the product so the product is rendered useless (unsafe without the bolts and who wants to put a scraped and damaged chair alongside two nice ones?). Very expensive mistake. But ordering this set worked last time, where the delivery person buzzed, drove up, and unloaded under covered area. Perigold also seems to think this my first purchase but that is far from the truth.