UPDATE: After a final round of conversation , wayfair did finally accommodate us a refund of the item I Would like to write a review? However, the item shipped missing multiple parts,AND It came three days later Than wayfair texted it's delivery. To be fair, however, they did offer reimbursement for the late delivery. Unfortunately, that still didn't offset the fact that parts still haven't been delivered three weeks after asking for replacements. Additionally wayfair stopped answering emails. The listed company doesn't answer emails or answer. Voicemails left on Ashley's voicemail. All in all haven't spent many thousands of dollars. I probably will not return for additional purchases.