Dvpets Open-top Self Cleaning Cat Litter Box, Automatic Cat Litter Box With App Control, Automatic Cat Litter Box For Multiple Cats

Features

• Safety and Security: Protecting your furry friends from harm is our top priority. The 360-degree integrated anti-pinch structure ensures safety, with a large front safety channel and upgraded infrared sensors at the rear. With four weight sensors, a physical latch at the entrance, anti-gravity sensors, and remote APP monitoring, we provide comprehensive protection for your cat.
• Odour Removal: DVPETS offers double the odour elimination, removing unpleasant smells. The silicone seal removes odours at the source, ensuring your home remains clean. The low-noise motor (as low as 40dB) ensures quiet, smooth cleaning cycles without disturbing you or your cat.
• Extra-large Cat Capacity: The automatic cat litter machine offers 80L of space with a large entryway, accommodating large cats weighing from 3.3 to 33 pounds. Maine Coons can easily turn around. The 3.8-inch low entry is friendly to senior cats, kittens, and overweight cats.
• APP Monitoring and Protection: The app automatically cleans the litter box and connects to 2.4GHz Wi-Fi. With one-click cleaning, the litter box stays clean anytime, anywhere. It provides real-time health data, including updates on weight and litter box usage. Abnormal data helps detect potential cat health issues in time, saving on treatment costs. Please note, the app supports up to 6 cats, but similar-sized cats may cause errors.
• Easy to Maintain: Made from durable, eco-friendly materials used for outdoor products, resistant to drops, easy to clean, and scratch-resistant. It features simple accessories with no high-consumption parts. Quick maintenance can be done once or twice a week by wiping with a tissue, while deep cleaning requires disassembly, rinsing, and reassembly only once a month. Note: 1. It is recommended to use odour-resistant, non-stick bentonite cat litter. 2. If there is a small amount of sticking, monitor the cat’s situation, as the litter will automatically fall off.
• The latest firmware version is 2.5.8. To ensure the best experience, please confirm that your device is running the latest version by following these steps: 1. Open the DVPETS App and select your device. 2. Navigate to the Device Details page and tap the Settings icon in the top right corner. 3. Check if the firmware version is 2.5.8. Key Updates in Version 2.5.8: 1. Side Latch Safety: ○ Before opening the side latches, unplug the power cord from the back of the device to ensure safe operation. ○ To resume use: Reattach the latches securely and reconnect the power supply. 2. Full Waste Bin Detection: ○ When the waste bin is full, the device will pause, and the pause indicator light will turn green. The refill indicator will blink, and a buzzer will sound every three minutes. ○ To resume use: Empty the waste bin, reinstall it, and the device will return to normal operation. We appreciate your attention to this update and hope it enhances your experience with the DVPETS Smart Litter Box.
• Thank you for using our product. To help ensure the machine operates at its best, we’d like to share a couple of gentle reminders: 1. It’s best to avoid placing any cat litter mats or carpets underneath the machine, as this might affect the functionality of the bottom sensors. 2. Please try to keep the two infrared sensors at the back of the machine clear and unobstructed, as covering them could cause the machine to experience some issues. Following these tips can help keep your machine running smoothly and prevent any potential problems.
• QUESTION: What if the APP weight of the litter box appears to be inaccurate? ANSWER: Inaccurate weight sensing may be caused by the method of use and the program of the device itself, or adding too much cat litter, or not upgrading the device through the APP for a long time. In this case, it can be recovered by upgrading the device through APP and using the production test mode. 1: APP upgrade device, make sure the device and app are updated to the latest version 2: To use production test mode, refer to the attached text version of the production test mode instructions, or directly open the video: https://www.youtube.com/watch?v=w7rG14vNAjw
• For more help with network connectivity, app registration, and app usage, click: https://www.dvpets.com/pages/self-cleaning-cat-litter-box-max-installation-video If you encounter any issues or need assistance, please feel free to contact us. We will address your concerns within 24 hours.