Horrible mold mildew smell. Put a 7lb bag of baking soda overnight to see if that would help. Vacuumed and still unbelievable smell. Bought the 11x15 and love the look but can’t take the smell. No response from manufacturer yet. Hopefully wayfair will support. This was over 1,000

GREAT rug! Beautiful color and texture that instantly elevated my living room. Love!

I searched for the perfect rug for years and ultimately splurged on this one because it was exactly what I had been looking for. The rug is absolutely beautiful—thick, high-quality, and a stunning addition to our home. Unfortunately, it does not handle spot cleaning well at all. Our dog got the zoomies one day and knocked a drink off the end table. We treated the spill immediately and used our Little Green Bissell carpet cleaner, but the stain would not come out. Since I had purchased the protection plan specifically for this rug, I filed a claim, which turned into a frustrating and time-consuming process. The insurance company eventually sent a professional cleaner to spot treat the area, and even they were unable to remove the stain completely. While I genuinely love the look, feel, and quality of this rug, I would not recommend it for homes with pets, children, or anyone who may experience the occasional spill. For such a significant investment, I expected it to be more forgiving of everyday accidents.

Perfect for the space. High quality. Exactly what I wanted.

I love it! Came exactly how it looks!