Do you have questions about delivery options for your item? We offer fast, safe, and reliable delivery services. The options available for each item are displayed on the product page.
Wondering when your package will arrive? To quickly get an expected delivery date, check My Orders. Each item shows its current status and expected arrival date.
Learn more about Shipping Small Items
Learn more about Shipping Large Items
Need to deliver an order outside the United States? At present, our items can only be delivered within the United States. We can only offer international delivery through our international sites.
Need to change your order's delivery address? You can easily update the delivery details online before it is shipped.
Learn more about Shipping Costs
Can't find part of your item? Sometimes parts are stored in spot for shipping purposes that can make them tough to spot.
Did your item arrive damaged? Don't worry: we can offer you a solution if you report the issue within 30 days of delivery.
Learn more about Returns and Exchanges
Did you receive the wrong item? Don't worry: we can offer you a solution if you report the issue within 30 days of delivery.
It can be frustrating not to have all the necessary parts to assemble a new item. But don’t worry: your item might contain hidden parts!
Changed your mind about an item you just ordered? You can request a cancellation online before it is shipped.
Can’t find a part of your item? Sometimes, parts are packed away for shipping, which can make them difficult to find.
Learn more about Hazardous Materials
We love a good deal as much as you do! We periodically offer special deals and discounts to our customers.
Do you want to get a refund? Your store credit will appear in your account within one business day. Refunds processed through your original payment method can take up to 2 weeks. Learn more about refunds at Wayfair.
Learn more about Payment Authorization Holds
Learn more about Gift Cards
Learn more about Price Matching
Learn more about Payment Methods
Learn more about Wayfair Credit Card
Learn about our various contests and how to participate!
Selling on Wayfair gives you the opportunity to grow your business through a new retail channel. Learn more about what it takes to sell on Wayfair.
Need to update your personal information in your account? You can easily change your address, billing information, communication preferences, and more online.
Learn more about Email Subscriptions
Learn about the data protection practices we incorporate into our business processes to continue providing the best services to our customers.
Learn about the steps to take if you notice suspicious activity related to your Wayfair account or suspect that your account’s security may have been compromised.
Wayfair takes online security very seriously. Check out our recommendations for protecting your account.
Steps to take when a fraudster sends fraudulent emails that appear to come from well-known companies like Wayfair.
We are committed to making our websites and apps accessible to users of all levels by working with accessibility partners. Have feedback? Take a quick survey to share your experience with us!
Learn more about Wayfair's Sustainable Wood Sourcing Policy
Learn more about our protection plan offers.
Learn more about Assembly & Installation (Angi & Wayfair Home Services)
Learn more about Quebec Legal Warranty Disclosure
Our Virtual Assistant can help resolve any issues or connect you with an agent.